Privacy Policy – Miniature Models 3D

At Miniature Models 3D, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or make a purchase. By using our site, you agree to the terms outlined below.

Information We Collect

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Information you provide directly

• Name

• Email address

• Billing and delivery address

• Payment information (processed securely by third-party providers; we do not store card details)

• Order details and communications

Information collected automatically when you browse our website, we may automatically collect:

• IP address

• Browser type and device information

• Pages visited and time spent on the site

• Cookies and tracking data (see “Cookies” below)

Third-party data

We may receive data from:

• Payment processors (e.g., Stripe, PayPal)

• Ecommerce platforms (e.g., Shopify, WooCommerce)

• Analytics tools (e.g., Google Analytics)

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How We Use Your Information

We use your information to:

• Process and fulfil orders

• Provide customer support

• Send order updates and essential service emails

• Improve our website and customer experience

• Prevent fraud and maintain site security

• Where permitted, send product updates or offers (with your consent)

We do not sell or rent your personal information to third parties.

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Legal Basis for Processing (UK GDPR)

We process your data under the following lawful bases:

• Contract: To process your orders

• Legitimate interest: To improve our services and website

• Consent: For marketing emails (only when voluntarily opted in)

• Legal obligation: To maintain tax or accounting records

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How Long We Keep Your Data

We retain your personal information only as long as necessary for:

• Fulfilling your order

• Meeting legal obligations

• Resolving disputes

• Internal business purposes

You may request deletion at any time.

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Sharing Your Information

We may share your data with trusted third parties that help run our business, including:

• Payment providers

• Delivery companies

• Website hosting and analytics services

• Ecommerce platform providers

These partners only receive the information needed to perform their services and must protect it securely.

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Cookies

Our website uses cookies to:

• Improve site functionality

• Analyse website usage

• Support shopping cart and checkout processes

• Enable personalised content

You can manage or disable cookies in your browser settings.

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Your Rights (UK GDPR)

You have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion (the “right to be forgotten”)

• Restrict processing

• Object to certain types of processing

• Request data portability

• Withdraw consent (for marketing)

To make a request, contact us using the details below.

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Security

We take data security seriously. Measures include:

• Encrypted website (HTTPS)

• Secure payment processing via third-party providers

• Access-controlled systems
  While no system is 100% secure, we work hard to protect your information.

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Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

📧 Email: info@miniaturemodels.co.uk
🌐 Website: www.miniaturemodels3d.co.uk

We will respond as quickly as possible.

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Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated revision date.