Terms and Conditions – Miniature Models 3D
Welcome to Miniature Models 3D. By using this website or placing an order, you agree to the Terms and Conditions outlined below. Please read them carefully before making a purchase.
About Us
Miniature Models 3D
Website: www.miniaturemodels3d.co.uk
Email: info@miniaturemodels.co.uk
We design and produce high-quality 3D printed model railway accessories in the UK.
Use of Our Website
By accessing this website, you confirm that the information you provide is accurate and that you will not use the site for unlawful or harmful activities.
Website content, pricing, and product information may be updated or changed at any time without notice.
Products
All items are 3D printed and may contain small variations due to the nature of the printing process.
Colours and details in product images may look slightly different depending on your screen settings.
Unless specified otherwise, products are supplied unpainted and ready for custom finishing.
Pricing and Payment
All prices are listed in GBP (£) and include VAT where applicable.
Payment must be completed at checkout using approved providers such as Stripe or PayPal.
We reserve the right to adjust pricing or offers at any time.
Order Processing
Each product is made to order to ensure high-quality results.
Typical processing time is 3–5 working days before dispatch.
Custom or larger orders may take longer, and we will contact you if additional time is required.
You will receive confirmation when your order is placed and again once it has been dispatched.
Shipping
We ship across the UK using reliable services such as Royal Mail.
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Standard delivery: £3.99
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Free standard UK delivery on orders over £50
Delivery times may vary due to postal delays, weather conditions, or busy seasonal periods.
More details can be found in our full Shipping Policy.
Returns and Refunds
We offer a 30-day return policy for items that arrive faulty, damaged, or not as described.
If you need to return an item, it must be sent back in its original condition and securely packaged.
Custom or personalised items may not be eligible for return unless they are faulty.
To request a return or refund, please email us at:
📧 info@miniaturemodels.co.uk
We aim to resolve all issues promptly and fairly.
Cancellations
Orders can be cancelled before the printing process begins.
Because items are made to order, cancellation may not be possible once production has started.
If you need to cancel, please contact us as soon as possible.
Intellectual Property
All content on this website—including product designs, images, branding, and text—is the property of Miniature Models 3D.
You may not copy, reproduce, or distribute this material without our written permission.
Limitation of Liability
Miniature Models 3D is not responsible for:
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Misuse or incorrect installation of products
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Indirect, incidental, or consequential losses
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Delays caused by postal services or couriers
Our liability is limited to the purchase price of the item in question.
Privacy and Data Protection
Your personal information is handled securely and in accordance with our Privacy Policy.
Please refer to that policy to understand how we collect, use, and protect your data.
Changes to These Terms
We may update these Terms and Conditions periodically.
Any changes will be posted on this page, and continued use of the website signifies acceptance of the updated terms.
Contact Us
If you have any questions about these Terms and Conditions, or need assistance with an order, please contact us: